Return, Refund, and Cancellation Policy

Thank you for shopping with Empowered Muse. We strive to ensure that you are completely satisfied with your purchase. Please read our policies below regarding returns, refunds, and cancellations.

Non-Refundable Items:

• Jewelry

• Digital Downloads

• Herbal Products

Due to the nature of these products, all sales on jewelry, digital downloads, and herbal products are final and non-refundable.

Returnable Items:

• Mugs

• Stationery

• Other Gift Items

We accept returns on mugs, stationery, and other gift items within 14 days of the delivery date. To be eligible for a return, the item must be unused and in the same condition that you received it, including original packaging.

Return Process:

1. Please contact us at customersupport@empmuse.com within 14 days of receiving your item to initiate a return.

2. Once your return is approved, you will receive instructions on how to send the item back to us.

3. The customer is responsible for return shipping costs.

4. Upon receipt and inspection of the returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original method of payment.

Cancellations:

Once an order is placed, it cannot be canceled. Please ensure that all details are correct before finalizing your purchase.

Contact Us:

If you have any questions regarding our return, refund, and cancellation policy, please contact us at customersupport@empmuse.com.

Shipping Policy

Processing Time: Orders are processed within [Insert Processing Time] days, and you'll receive a notification when your order ships.

Shipping Costs: We offer flat-rate shipping based on the total cost of your order. Shipping fees are calculated at checkout.

Tracking Information: Once your order has shipped, you will receive tracking details via email.

For any inquiries, please reach out to us at customersupport@empmuse.com.